Your satisfaction is our long-term pursuit! Once your package has arrived, we strongly suggest you to open it and check to make sure you're satisfied with your purchase.
The products can be returned or exchanged within 30 days after received. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product is in its original packaging
- The product isn't used or damaged
Products that do not meet these criteria will not be considered for return.
Please email firstname.lastname@example.org before the return, and we'll provide you our return address. We do not accept the return package without contacting .
Please send the product along with the product list which includes Order Number, product SKU, return tracking number is required; we will deal with the product exchange or refund after we receive your returning parcel.